Distribution Specialist Report

Please fill this out for every location you visit. These are due by the 10th of each month for the previous month. (i.e. any visits in February 2019 have to be logged by March 10, 2019)

  • Who did you talk to or work with?
  • Please list address of place
  • Phone number for that contact person or place of business
    Check all that apply.
  • Any comments about why they did or did not want these materials?
  • if applicable

Committees

Chouteau Greenway will transform St. Louis by connecting people and our City’s most treasured places, creating inspiring experiences and equitable opportunities for growth.

As part of the overall network of greenways being built by Great Rivers Greenway and partners, Chouteau Greenway is a major public-private partnership to connect Washington University and Forest Park through our city to downtown and the Gateway Arch National Park, with north and south connections to our city’s vibrant neighborhoods, parks, business and arts districts, employment centers, transit hubs, and dozens of cultural and educational institutions.

The key to the success of the project is connectivity both physically and socially – using the landscape and special projects to allow people to interact in a way this city has never seen. The intended outcomes will result in an exceptional experience through design; ensure economic opportunity and job growth; and elevate our civic well-being – addressing diversity, equity and inclusion through collaboration – leaving a legacy for future generations. Direct engagement with the people that represent the region, the neighborhoods, and the future users of the greenway is essential and will continue as the project moves forward, led by Great Rivers Greenway in conjunction
with the Stoss team and other community partners. These groups are just one component of the overall engagement effort to ground this work in the needs, wants and ideas of community members.

Critical to this work is having many voices at the table in the form of a Steering Committee and four Working Groups which will support and inform the design team’s work. We seek enthusiastic champions of our region who know that compromise, courage, candor and conviction are critical to success. We expect that members subscribe to consensus and value-based decision-making processes to benefit the region as a whole.

On behalf of the entire Chouteau Greenway team, we are delighted to have your participation, input and guidance in this transformational project. If you have any questions or concerns about your role or the project in general, please contact Todd Antoine, Vice President of Planning and Projects 314-932-4903, tantoine@grgstl.org. For more information about the project, to view the mission/vision, key principles and intended outcomes, visit www.ChouteauGreenway.org.

Group Charters:

 

Contractor Position: Distribution Specialist

Apply in a variety of ways (see below for details) by November 16, 2018. 


BACKGROUND:

Great Rivers Greenway is the public agency making the St. Louis region a more vibrant place to live, work and play by developing a regional network of greenways.

We seek opportunities to distribute our materials to reach our constituents across the region that we serve – St. Louis City, St. Louis County and St. Charles County. The goal is to make sure people know that the greenways are out there for them to explore and enjoy! Accomplishing this will primarily involve locating healthcare and related providers who are willing to allow us to display or provide our informational materials in their office waiting rooms. The materials will include our brochure with regional greenway map, but may include other print pieces as well. This is a crucial function for us because many people do not know about the greenways, their benefits and our future plans in the region.

We seek up to four individuals to serve as independent contractors who will help us source and secure waiting rooms where these materials can be placed. Each contractor will have a specific geographic area to cover, to identify and approach doctor, chiropractor, massage therapy, physical therapy, dentist or other relevant waiting rooms who may want these materials. The expectation is 10-15 provider visits per month, but the contractor can determine how to best go about this work – could be one day’s work or scattered throughout the month as you’re out and about. These contractors will be paid $16 per visit, which includes time for research, conducting the visit and reporting the outcome. There is a $2 bonus for every location that accepts our materials. Our goal is primarily to have a positive interaction representing Great Rivers Greenway – this is not a high pressure sales position.

ORGANIZATIONAL RELATIONSHIPS:

Reports to:                Outreach & Visitor’s Center Coordinator
Collaborates with:   All staff, volunteer ambassadors

ESSENTIAL FUNCTIONS:

  • Maintain a basic working knowledge of Great Rivers Greenway:
    • Attend initial orientation.
    • Read monthly news updates as they are sent out.
    • Monitor website and social media for organizational updates.
    • Ask questions as needed.
  • Visit 10-15 locations per month, leaving materials as needed and filling out a report monthly with each invoice for services performed.

POSITION QUALIFICATION REQUIREMENTS

Education/Training: No specific education requirements

Experience: At least two (2) years of customer service experience

Skills and Abilities:
(These may be representative but not all inclusive of those commonly associated with this position.)

  • Be self-directed and possess sound judgment.
  • Ability to complete tasks and duties in a timely and accurate manner with minimal supervision.
  • Excellent customer service skills including active listening.
  • Able to learn new information continually and share with passion and accuracy.
  • Strong interpersonal and communication skills with the ability to establish rapport quickly and maintain solid relationships with a wide range of audiences.
  • Ability to represent and reflect organizational values.
  • Approachable demeanor and ability to adapt to a variety of situations.

Computer Skills:

  • PC operation at a beginner level preferred for submitting reports (through a website) and reviewing updates that are emailed.

In-the-Field Training Time:

  • Up to three (3) weeks of training time where an experienced staff member will attend up to 5 visits with the contractor.

Any contract awarded as a result of this posting will be awarded without discrimination on race, color, religion, age, sex, sexual orientation, or national origin. Great Rivers Greenway values diversity, equity and inclusion – you can read about their mission and business cases here.

Interviews after Thanksgiving, position won’t begin until 1/1/19.


You can apply for this job in two ways before November 16th, 2018:

Compile the following information and send it in by:

  1. Emailing it to info@grgstl.org.
    —– OR —–
  2. Mailing or dropping it off at 6178 Delmar Blvd. St. Louis, MO 63112

 

Information needed:

  • Name, address, phone, email address
  • Date available to start work
  • Describe educational background (high school diploma, GED, college, trade school, trainings, etc)
  • List your place of employment, title, description of duties and reason for leaving for your last 4 jobs and/or the last 10 years.
  • List any other skills, certifications, qualifications, volunteer work, etc.
  • List 3 references with name, telephone number and/or email address, years you’ve known them and how you know them (please do not include relatives).
  • A letter of interest explaining why you’d like to apply for this position, no more than 500 words.

Staff Position: Outreach Specialist

Apply in a variety of ways (see below for details) by December 12, 2018. 


BACKGROUND:

Great Rivers Greenway is the public agency making the St. Louis region a more vibrant place to live, work and play by developing a regional network of greenways.

We continually seek outreach opportunities where Great Rivers Greenway can send a staff representative to set up a table, booth or tent at another organization’s event. This might be a community fair, a program, a race, a festival or another event. We typically participate in something like this 100-150 times per year. The goal is to engage with people, answer their questions, hear their feedback, distribute maps and other materials, capture email newsletter signups, etc. This is a crucial function for us, both because many people do not know about the greenways, their benefits and our future plans in the region, and also because it’s an important chance for people to ask questions and give us feedback to inform our work. The position of Outreach Specialist has been created to increase our ability to be in touch with the two million residents of St. Louis City, St. Louis County and St. Charles County.

The Outreach Specialist will report to the Outreach & Visitor’s Center Coordinator.  The Coordinator is responsible for finding, registering for and arranging all logistics and payments for all outreach activities the agency undertakes. The Outreach Specialist position will be called upon to assist in staffing any number of these events on an as needed basis.  Exposure to a wide variety of regional agencies and organizations will require the ability to proactively engage with the public to promote and share information about Great Rivers Greenway.

This position will be paid $15/hour and reimbursed for mileage from the Great Rivers Greenway office to events and back. Each Outreach Specialist is each expected to work 5-12 events per year, as their schedule allows. Each event will require 4-10 hours of time, including travel to and from the event, setup and breakdown of equipment and materials, and post-event reporting of outreach results.

Great Rivers Greenway seeks to hire up to three individuals in this capacity.

POSITION SUMMARY: 

The Outreach Specialist is a permanent, part-time, on-call, hourly position, responsible for engaging people in the organization’s mission, vision and projects. Responsibilities include customer service and outreach interactions at events and programs throughout the region. This position demands a dedicated, flexible professional with excellent customer service skills including active listening and attention to detail. This position does not hold regular hours or attend any regular meetings.

ORGANIZATIONAL RELATIONSHIPS:

Reports to:            Outreach & Visitor’s Center Coordinator

Collaborates with: All staff, volunteer ambassadors

ESSENTIAL FUNCTIONS:

The following are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties are required and will be assigned as needed.

  • Stay up to date with the projects, programs and key messages of Great Rivers Greenway:
    • Attend initial orientation.
    • Read monthly news updates as they are sent out.
    • Monitor website and social media for organizational updates.
    • Ask questions as needed.
  • Staffing outreach opportunities as scheduling allows. This includes:
    • Coming to the office (6178 Delmar Ave, 63112) to load up all supplies including equipment like tents, tables, chairs, tablecloths, materials, giveaways.
    • Setup and take down at outreach opportunity. May often be working independently, must be able to accomplish set up and take down tasks.
    • Staff outreach opportunity as an engaging and approachable representative, giving freely of information and assuring follow-ups for any questions that cannot be answered on the spot.
    • Return all supplies to the office.
    • Evaluate and report on each engagement, including noting any needs for staff to follow up with host and/or inquiries.
  • Optional: occasionally may be asked (if available) to staff additional opportunities, such as events, engagement activities, etc.

POSITION QUALIFICATION REQUIREMENTS

Education/Training: No specific education requirements

Experience: At least two (2) years of customer service experience

Skills and Abilities:
(These may be representative but not all inclusive of those commonly associated with this position.)

  • Be self-directed and possess sound judgment.
  • Ability to complete tasks and duties in a timely and accurate manner with minimal supervision.
  • Excellent customer service skills including active listening.
  • Able to learn a lot of new, complex and sometimes technical information continually and share with passion and accuracy.
  • Strong interpersonal and communication skills with the ability to establish rapport quickly and maintain solid relationships with a wide range of audiences.
  • Ability to represent and reflect organizational values.
  • Approachable demeanor and ability to adapt to a variety of situations.
  • Mental and physical stamina to set up and staff outreach opportunities.
  • Team-oriented with a commitment to sustaining strong, productive working partnerships with all staff, board members, volunteers and the community.

Computer Skills:

  • PC operation at a beginner level preferred for submitting reports (through a website) and reviewing updates that are emailed.

Machines, Tools, Equipment and Work Aids:
(These may be representative but not all inclusive of those commonly associated with this position.)

  • PC and associated software, tablet
  • EZ Up Pop Up Tent, folding tables, rolling carts

License(s)/Certification(s) Required:

  • Driver’s license and access to a vehicle required for most opportunities, mileage is reimbursed.

On-The-Job Training Time:

  • Up to three (3) months of training time where an experienced staff member will attend events alongside the new Outreach Specialist.

Physical/Visual Activities or Demands:
(These may be representative but not all inclusive of those commonly associated with this position.)

  • While performing the duties of this position the employee is regularly required to sit, stand, walk, talk and hear. The employee is frequently required to use hands to feel and reach with hands and arms. The employee is required to lift up to 50 pounds and navigate loading and unloading of materials and equipment. Vision requirements include close vision, ability to adjust and focus, distance vision (clear vision at 20 feet or more), ability to judge distances and spatial relationships.

Work Environment:
(These may be representative but not all inclusive of environmental and atmospheric conditions commonly associated with this position.)

  • Exposure to weather conditions when necessary. Possible exposure to loud music or noises and dangers associated with outdoor events.

Great Rivers Greenway is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Great Rivers Greenway is an E-Verify employer.  E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.  More information on our jobs page at www.GreatRiversGreenway.org/jobs.

Great Rivers Greenway values diversity, equity and inclusion – you can read about their mission and business cases at www.GreatRiversGreenway.org.

Interviews will take place in December, position won’t begin until 1/1/19, beginning with paid training.


You can apply for this job in two ways before November 12th, 2018:

  1. Download this PDF form and fill it out. Send it back by:
    1. Emailing it to info@grgstl.org.
    2. Mailing or dropping it off at 6178 Delmar Blvd. St. Louis, MO 63112—– OR —–
  2. Fill out this online form below:

RFQ: Geographic Information Systems (GIS) Services – Q&A

Question 1: Does GRG have their own servers or do they run their services through the city or county servers?

Answer: GRG uses its own server

 

Question 2: How many hours are available for the consultant to work?

Answer: GRG has not established a set number of hours or budget for the GIS consultant.  Following consultant selection GRG will negotiate scope, schedule and fee to determine what services should be conducted through the end of 2018.

 

Question 3: Will the consultant work on-site at GRG or off-site from the consultant’s facility?

Answer: GRG anticipates the consultant will primarily work off-site from the consultant’s facility/office.  However, GRG has a strong preference for collaboration between staff and its consultants and therefore expects frequent communication via in-person meetings, phone conversations and/or Internet virtual meetings.

 

Question 4: For printed maps, does the GRG provide the printer and ink or does the consultant provide printer and ink?

Answer: GRG has its own printers and plotter and does not expect printing to be the consultant’s responsibility.

 

Question 5: Is there a specific budget for the tasks outlined in the Scope of Work?

Answer: GRG has not established a set number of hours or budget for the GIS consultant.  Following consultant selection GRG will negotiate scope, schedule and fee to determine what services should be conducted through the end of 2018.

 

Question 6: Is there a specific schedule for the tasks outlined in the Scope of Work?

Answer: Following consultant selection GRG will negotiate scope, schedule and fee to determine what services should be conducted through the end of 2018.  However, GRG expects the consultant to commence work as soon as both parties agree upon a contract.

 

Question 7: Is there a page limit for submissions?

Answer: GRG has not set a page limit for the qualification submissions.  Submission requirements are clearly listed in the RFQ and consultants are strongly encouraged to adhere to these requirements without including superfluous or irrelevant information.

 

Question 8: Is there a main point of contact the GIS consultant will be working with at GRG, or various staff members/contacts GRG?

Answer: The GIS consultant will work with a number of GRG staff members through the duration of the contract but the main point of contact is expected to be Mark Vogl, Project Manager, Planning.

 

Question 9: Is there a file size or PDF page size limit on submissions?

Answer: GRG’s web site can accept file sizes up to 50MB.

Digital Strategy and Support RFQ: Questions

Is this RFQ an annual process or were there specific factors driving the RFQ request at this time?
We re-procure service contracts like this every 3 years, no specific factors driving this RFQ.

What is the balance of long term planning vs. short term executions under this service?
Approximately 50/50. Much of the time will be spent working on longer term projects but some of the time will also be for providing assistance with immediate needs.

Are projects more likely to be either long-term strategic planning or infrastructure development versus short term executions and campaigns?
Projects will likely take on both forms. We would like to leverage the selected vendor’s expertise to help guide digital strategy going forward, but we will also need more tactical assistance on short term projects.

Is there an expected balance of priorities and effort between revamping existing site functionality, possible new integrations (mapping systems, fitness apps, etc.) and possible new platforms (event management, interactive signage, etc.)?
At this time, no. We have interest in all these areas but marketing, interpretive and programmatic planning efforts that are currently in process will determine much of the allocations needed on the digital front. We also hope to leverage the strengths of any chosen vendor, so the final outcome of this RFQ process will also likely have some bearing on the prioritization of these projects.

What are the largest points of concern with the current digital campaign? What are the areas most in need of update and improvement?
While we are by no means looking for a complete overhaul of our existing online properties, we are open to modifications and changes, especially if they result in greater ergonomics and an improved user experience.

What is your current hosting solution and who maintains your hosting environment (e.g. plugin upgrades)?
The Great Rivers Greenway website is driven by WordPress and hosted by WordPress Engine. The site utilizes a variety of off the shelf and custom developed plug-ins to fuel its operation.

Are there specific functionalities and technologies currently in development or under exploration?
We are currently looking to transition our website maps to a different plugin. We would also like to explore options for greenway visitors to report conditions and maintenance issues through the site. We would also like to explore opportunities for providing interpretive content, such as historical or cultural information, to greenway visitors. We are also interested in exploring possible solutions for event management that could be used to manage registrations, lines and waiting times for individual activities at our Life Outside festival.

Are there any existing timelines for 2018, such as strategy / implementation phases or delivery dates?
Not at this time.

What is the expected budget for digital strategy and support in 2018?
Great Rivers Greenway has allocated up to $50,000 of its 2018 budget for digital services, including strategy, implementation and support. The contract with the chosen vendor will be the main item but not the only item to fit within that budget.

What are the internal resources within GRG that would also contribute to work related to this service? Are there areas where the consultant service is augmenting and supporting internal staff vs. completing tasks in their entirety?
Great Rivers Greenway has a marketing and communications team capable of maintaining the day to day operations of the organization’s digital presence, including all content updates. The staff is capable of most WordPress functionality. The selected vendor will lend their expertise to develop structure and strategy and to also maintain overall functionality.

Are there any partnerships or collaborations with other government agencies or private businesses which would contribute to or integrate with the strategy or implementation of digital projects under this service?
In addition to Great Rivers Greenway, the website also serves the needs of the Great Rivers Greenway Foundation – a 501 (c)(3) organization which raises private funds to support the work and further the mission of GRG. The organization also collaborates with countless other organizations on projects, programs and events, but the staff maintains those relationships and a vendor would not need to coordinate with other entities.

What are the expectations of agency availability and turnaround time for projects? Will there be frequent evening and weekend requests or emergency updates, or is the expectation work will be requested and planned well in advance.
Great Rivers Greenway will work with the vendor to develop plans, strategies and timelines, and we anticipate almost all work to be planned in advance. While we do not foresee any direct off-hour service requests, emergencies do happen and we will expect prompt response from the chosen vendor in the event of any digital failure.

Are there other areas where a consultant with the right experience could also contribute to GRG, such as Marketing/Public Relations, Photography/Video Production, Graphic Design, Outreach and Event Management?
Not at this time. Funds for those kinds of work are allocated separately within the Great Rivers Greenway budget and vendors for each of those services are already on contract with the organization. However, the organization will need to re-procure vendors in each of these service areas in the coming years and vendors may submit their qualifications in each of those areas at those times.

In terms of the agreement structure, is the preference standing retainer or project-based invoicing?
Monthly invoicing is preferred based on hours worked.

Will the agency be responsible for managing requests and efforts within a fixed yearly budget?
Yes. The vendor will need to be cognizant of the awarded contract amount and should not take on any work that would exceed that amount.

Please provide an example of interactive technology at physical signage locations? For example, historical recording or trail information and stats, etc.
Currently, we have signs located at various places throughout the greenway network that convey information about various historical, cultural or environmental themes. We would like to provide some way that we can share additional information with greenway visitors about these locations to further enhance the user experience. This information could come in the form of videos, audio recordings or photo content.

Please provide a complete list of planned projects for the 2018 calendar year?
We do not currently have a list of projects prepared. Strategy efforts that are currently in the works will inform the specific list of projects we will be pursuing, but areas we are interested in pursuing include:

  • Transition our website maps to a different plugin.
  • Ability for greenway visitors to report conditions and maintenance issues through the GRG website.
  • Ability to provide interpretive content, such as historical or cultural information, to greenway visitors at key locations of interest.
  • Event management application that could be used to manage registrations, lines and waiting times for individual activities at our Life Outside festival and communicate with event attendeess.

Will Great Rivers Greenway provide regular updates on the RFQ acceptance?
A review committee will evaluate all responses to this RFQ. From this review, Great Rivers Greenway may select a consultant(s) solely on the basis of submittals, or may additionally identify a short list of individual or team candidates for possible interviews. The committee may contact any or all respondents to clarify submitted information. Upon selection of a firm, organization, non-profit or combination thereof, Great Rivers Greenway will negotiate a scope of services and other terms and conditions of an agreement with the selected respondent(s). If such negotiations are not successful, Great Rivers Greenway reserves the right to begin negotiations with other respondents. Respondents whose qualifications are not accepted will be notified in writing as soon as practical.

Will there be a RFP issued after the RFQ, or will the RFQ and subsequent meetings allow the GRG to make a resulting award?
A review committee will evaluate all responses to this RFQ. From this review, Great Rivers Greenway may select a consultant(s) solely on the basis of submittals, or may additionally identify a short list of individual or team candidates for possible interviews. The committee may contact any or all respondents to clarify submitted information. Upon selection of a firm, organization, non-profit or combination thereof, Great Rivers Greenway will negotiate a scope of services and other terms and conditions of an agreement with the selected respondent(s). If such negotiations are not successful, Great Rivers Greenway reserves the right to begin negotiations with other respondents. Respondents whose qualifications are not accepted will be notified in writing as soon as practical.

Will the GRG staff collect the GPS and GIS data on new trails and features that are constructed moving forward, or would this be the responsibility of the vendor?
Great Rivers Greenway will provide the GPS and GIS data for trails and greenway amenities.

Is GRG open to Esri Online technologies or other Esri based solutions? Is there a preference to geospatial environment, plans, wishes, and hopes going forward?
We are open to the use of Esri, and that is what we use in house to maintain our data. We have no preference regarding this form of platform.

Does the GRG host the current website?
Great Rivers Greenway hosts its website through WordPress Engine.

Please explain ideas and concepts for integrating event management applications?
Specifically, we are looking at options for our annual Life Outside Free Festival of the Outdoors. The event, which was attended by over 4,000 people last year, features a variety of hands-on activities. Attendees can try their hand at tree climbing, rock climbing, kayaking and canoeing but due to staffing and equipment restraints, there are a limit to how many people can try any activity at one time. Instead of waiting in line, we envision a solution that allows attendees to be placed on a waiting list, similar to that of a restaurant, for each of these activities and then be notified when it is their turn to participate. We would also like to have the ability to notify attendees with important information. Additionally, it would be ideal if this application would also provide navigation through the festival grounds.

What are your primary (measurable) goals for this engagement? (ex. increased utilization, awareness, fund raising, etc)
Our primary measurable are still being determined and will be largely informed by the marketing strategy which is currently being drafted.