Staff Position: Outreach Specialist - Great Rivers Greenway

Apply in a variety of ways (see below for details) by October 13, 2022. 

BACKGROUND:

Great Rivers Greenway is the public agency making the St. Louis region a more vibrant place to live, work and play by developing a regional network of greenways.

Great Rivers Greenway’s Outreach program is hugely important to getting the word out about the greenways and connecting to community members. This is a crucial function for us, both because many people do not know about the greenways, their benefits and our future plans in the region, and also because it’s an important chance for people to ask questions and give us feedback to inform our work. The position of Outreach Specialist has been created to increase our ability to be in touch with the two million residents of St. Louis City, St. Louis County and St. Charles County.

The Outreach Specialist position is a permanent, part-time, on-call position with an hourly wage of $20/hour. Benefits are paid training (including 2 hours of paid ongoing education monthly) and mileage reimbursement from the Great Rivers Greenway office (at City Foundry) to and from events, programs and duties. This position is expected to work at least 8 assignments per year. Assignments can range anywhere from 3-10 hours (including transportation and setup). This position demands a dedicated, flexible professional with excellent customer service skills including active listening and attention to detail. This position does not hold regular hours or attend any regular meetings.

Outreach Specialists are an extension of staff, report to the Outreach Coordinator and serve the mission in many ways. Outreach Specialists are welcome to serve in any of these capacities (full, paid training provided).

Staffing our booth or table at events:
- Outreach Coordinator makes all arrangements, Outreach Specialist, if they accept an assignment, would pick up equipment and materials, go set up and staff event – engaging with people and giving out maps and goodies – and then tear down and return gear, later evaluating the event overall. Sometimes Outreach Specialists may just work one shift and not do setup.
- 100+ opportunities per year, varying from large-scale events like Festival of Nations to smaller opportunities such as a corporate volunteer fair for employees to Great Rivers Greenway’s own events and programs.
- Events can be indoor, outdoor, general information or for a specific project.

Serve as a welcoming Great Rivers Greenway representative at programs and events, including volunteer workdays or local groups meeting on the greenways.
Lead walking tours or other programs on the greenways.
Lead volunteer workdays (picking up trash, removing invasive plants, planting trees, etc)
Speaking or presenting to groups of 10-100 people about the greenways (everything from a 2-minute announcement at a neighborhood meeting to an hour-long PowerPoint presentation).
Host pop-ups on the greenways to greet people, answer questions, give out goodies.
Staff the agency’s front desk (occasionally).
Put up or take down promotional yard signs at greenway trailheads or access points.

ORGANIZATIONAL RELATIONSHIPS:

Reports to:              Outreach Coordinator

Collaborates with: All staff, volunteer ambassadors

POSITION QUALIFICATION REQUIREMENTS

Education/Training: No specific education requirements

Experience: At least two (2) years of customer service experience

Skills and Abilities:
(These may be representative but not all inclusive of those commonly associated with this position.)

Be self-directed and possess sound judgment.
Ability to complete tasks and duties in a timely and accurate manner with minimal supervision.
Excellent customer service skills including active listening.
Able to learn a lot of new, complex and sometimes technical information continually and share with passion and accuracy.
Strong interpersonal and communication skills with the ability to establish rapport quickly and maintain solid relationships with a wide range of audiences.
Ability to represent and reflect organizational values.
Approachable demeanor and ability to adapt to a variety of situations.
Mental and physical stamina to set up and staff outreach opportunities.
Team-oriented with a commitment to sustaining strong, productive working partnerships with all staff, board members, volunteers and the community.

Computer Skills:

PC or mobile phone operation at a beginner level preferred for submitting reports (through a website) and reviewing updates that are emailed.

Machines, Tools, Equipment and Work Aids:
(These may be representative but not all inclusive of those commonly associated with this position.)

Occasional use of a tablet
EZ Up Pop Up Tent, folding tables, rolling carts

License(s)/Certification(s) Required:

Driver’s license and access to a vehicle required for most opportunities, mileage is reimbursed.

On-The-Job Training Time:

Up to three (3) months of training time where an experienced staff member will attend events alongside the new Outreach Specialist.

Physical/Visual Activities or Demands:
(These may be representative but not all inclusive of those commonly associated with this position.)

While performing the duties of this position the employee is regularly required to sit, stand, walk, talk and hear. The employee is frequently required to use hands to feel and reach with hands and arms. The employee is required to lift up to 50 pounds and navigate loading and unloading of materials and equipment. Vision requirements include close vision, ability to adjust and focus, distance vision (clear vision at 20 feet or more), ability to judge distances and spatial relationships.

Work Environment:
(These may be representative but not all inclusive of environmental and atmospheric conditions commonly associated with this position.)

Exposure to weather conditions when necessary. Possible exposure to loud music or noises and dangers associated with outdoor events.

Great Rivers Greenway is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Great Rivers Greenway is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. More information on our jobs page at www.GreatRiversGreenway.org/jobs.

Great Rivers Greenway values diversity, equity and inclusion – you can read about their mission and business cases at www.GreatRiversGreenway.org.

Interviews will take place in October, position will begin with paid training.

You can apply for this job in one of two ways before October 13th, 2022:

Download this PDF form and fill it out. Send it back by:
1. Emailing it to info@grgstl.org. (can scan or just take photos and email them)
2. Mailing or dropping it off at 3745 Foundry Way, Suite 253, St. Louis, MO 63110—– OR —–
Fill out this online form below:

General Information
Applicant Name*
First Last
Address*
Street Address Address Line 2 City State ZIP Code
Phone*
Email*
Are you legally authorized to work in the United States?*
- Yes
- No
Have you previously been employed by our organization?*
- No
- Yes
If previously employed with us, please provide supervisor's name.

name of supervisor
Why do you want to be a Great Rivers Greenway Outreach Specialist?
Where did you hear about it?
Please describe any relevant educational, work or volunteer experiences.*
Reference #1*
First Last
Company:
Relationship:
Phone*
Email Address
Reference #2*
First Last
Company:
Relationship:
Phone*
Email Address
Reference #3*
First Last
Company:
Relationship:
Email Address
Phone*
Authorization
I hereby authorize the Great Rivers Greenway District to contact, obtain, and verify the accuracy of information contained in this application from all previous employers, educational institutions, listed references and any other person with knowledge of my past job performance or current job qualifications. I also hereby release from liability the potential employer and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information. I understand that, if offered the position, Great Rivers Greenway District may request my approval to run a criminal background check. Upon written request from me, Great Rivers Greenway District will provide me with additional information concerning the nature and scope of any such report requested by it. I understand that any misrepresentation or material omission made by me on this application will be sufficient cause for cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered. If I am employed, I acknowledge that there is no specified length of employment and that this application does not constitute an agreement or contract for employment. Accordingly, either the employer or I can terminate the relationship at will, with or without cause, at any time, so long as there is no violation of applicable federal or state law. I understand that it is the policy of this organization not to refuse to hire or otherwise discriminate against a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA. I also understand that if I am employed, I will be required to provide satisfactory proof of identity and legal work authorization within three days of being hired. Failure to submit such proof within the required time shall result in immediate termination of employment. I represent and warrant that I have read and fully understand the foregoing, and that I seek employment under these conditions.

I understand that any misrepresentation or material omission made by me on this application will be sufficient cause for cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered.
If I am employed, I acknowledge that there is no specified length of employment and that this application does not constitute an agreement or contract for employment. Accordingly, either the employer or I can terminate the relationship at will, with or without cause, at any time, so long as there is no violation of applicable federal or state law.

I understand that it is the policy of this organization not to refuse to hire or otherwise discriminate against a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA.
I also understand that if I am employed, I will be required to provide satisfactory proof of identity and legal work authorization within three days of being hired. Failure to submit such proof within the required time shall result in immediate termination of employment.

Great Rivers Greenway is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. More information on our jobs at www.GreatRiversGreenway.org/jobs. More information on this policy: http://www.uscis.gov/e-verify/employees
I represent and warrant that I have read and fully understand the foregoing, and that I seek employment under these conditions.*
- Yes
- No

General Information

Authorization